- What payment methods do you accept?
We accept Visa, MasterCard, PayPal, Apple Pay, and Google Pay. All transactions are secure and encrypted for your peace of mind.
- How long will my order take to arrive?
UK Orders: Typically 3–5 business days.
International Orders: Usually 7–14 business days, depending on your country and customs processing.
- Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking number via email so you can monitor your package in real-time.
- What is your return policy?
We accept returns within 30 days of purchase for eligible products in their original packaging. Products must be unused and in good condition. Please visit our Returns page for detailed instructions.
- Are Fengee products safe for all hair and skin types?
Yes! Our products are formulated to be gentle and effective for all hair types, lengths, and skin sensitivities. Always check individual product instructions for any specific guidance.
- How do I use the hair curlers safely?
Always read the included user manual.
Use on dry, tangle-free hair.
Adjust the temperature settings according to your hair type.
Keep the curler away from water and children.
- Do you offer gift cards?
Yes, Fengee gift cards are available for purchase and can be redeemed online for any product in our collection. Perfect for birthdays, holidays, or special occasions!
- Can I change or cancel my order after placing it?
Orders can be modified or canceled within 2 hours of placement. After this, your order may already be in processing, and changes might not be possible. Please contact our support team immediately.
- How can I contact customer support?
You can reach us via:
📞 Phone: +44 20 1234 5678
📧 Email: support@fengee.co.uk
Our team is available Monday–Saturday, 8AM–6PM (UK time).
- 📞 Contact Information
Fengee Beauty UK
58 East Madison Street
London, United Kingdom
Phone: +44 20 1234 5678
Email: support@fengee.co.uk
Business Hours:
Monday – Saturday: 8AM – 6PM
Sunday: Closed
